Contact information
24/7 Customer Service
We are here for you whenever inspiration (or a question) strikes.
Always Online: Our dedicated support team is available 24 hours a day, 7 days a week.
Contact Methods: Reach us via our Live Chat on the website, email us at [cosmia.pk@gmail.com] or whatsapp us at [+92 331 8061708].
Response Time: While we are available 24/7, we aim to resolve all technical or order-related queries within 2 hours of your first message.
Additional Terms
Non-Refundable: Shipping fees and gift cards are non-refundable.
Refund Processing: Once your return is received and inspected, we will notify you of the approval. Approved refunds are processed back to your original payment method within 5-7 business days.
Cancellations: Orders can only be cancelled within 2 hours of placement due to our rapid 3-day delivery processing.