Contact information

24/7 Customer Service

We are here for you whenever inspiration (or a question) strikes.

Always Online: Our dedicated support team is available 24 hours a day, 7 days a week.

Contact Methods: Reach us via our Live Chat on the website, email us at [cosmia.pk@gmail.com] or whatsapp us at [+92 331 8061708].

Response Time: While we are available 24/7, we aim to resolve all technical or order-related queries within 2 hours of your first message.

Additional Terms

Non-Refundable: Shipping fees and gift cards are non-refundable.

Refund Processing: Once your return is received and inspected, we will notify you of the approval. Approved refunds are processed back to your original payment method within 5-7 business days.

Cancellations: Orders can only be cancelled within 2 hours of placement due to our rapid 3-day delivery processing.